The Inevitable Public Nature of Internet Communication
By Dansong on 25 Jul 2007 10:27 AM
Comments (4)

I wrote this response for the Straits Times journalists who published their story on "Internet users learning netiquette the hard way", which I thought was a rather good ST piece, above the average 'intelligent value' we can expect from ST (furthermore, the questions were rather interesting and thought-provoking). For one, it actually has an argued opinion bringing together the Wee Sumin and Li Hongyi cases, which means bloggers can have a debate over it.

As you can see in my response, I don't agree that the speed of the Internet is the issue (Cherian George, as quoted by the article), nor with excuses such as 'being misunderstood out of context' (Mr Wee of the Wee Sumin fame, as quoted), and, of course, I fully agree with Lim Sun Sun's position. I don't agree with the ST article that bloggers need more discretion, insofar as discretion means being careful in a fearful sense - Lim puts it well, we shouldn't be paranoid or censorious. If anything, discretion means understanding the public nature of internet communication and discerning the effect that our writing may have on other people (not merely oneself). In other words, let's move away from the defensive cover-our-asses mentality to the engaging let's talk mode of 'discretion'.

Essentially, does the speed of the net in today's communication change the very way we communicate?

I don't think speed is the key change in the way we communicate. It is the transcription of our conversational communication into the written word which the Internet enables us to do that changes things. We use to talk verbally and in face-to-face situations, but now we talk with our fingers tapping on keyboards and in virtual situations where distance does not matter. The speed is more or less the same, conversational speed, but the one key difference is that while our conversations used to be imperfectly recorded in our memories, they are now perfectly recorded in Internet transcripts.

You run your own blog and contribute to others as well, including Singapore Angle. Do you hold back on talking about certain topics or word your arguments carefully?

I think there are many kinds of blogs out there. Some are like diaries, other are like tabloids, and yet others are like magazines, travelogues, novels etc. Blogs are interesting because they bring together the different kinds of writing genres in the 'real' world and conversational communication. Readers can comment on posts and strike up a conversation with the writer, leaving behind transcripts that are easily reproducible and portable ('cut and paste').

So, on your question, it really depends on the blog that I write in, on what kind of writing genre it is. I have two blogs, one is academic and I post my academic writings for anyone who is interested in them, and the other is like a personal version of a "democracy wall", which refers to a specific wall in Beijing that became famous for wall posters expressing democratic ideals and criticisms at the end of the Mao era, but it also refers to the very classical Chinese tradition of putting up wall posters in the town center to make public socio-political commentary. This is where I put up reflections or essays on politics, society and culture, and even attempts at poetry or other experimental writing, that I would like to share with anyone interested.

I also blog in Singapore Angle, which is quite different from my other two blogs, as Singapore Angle is a non-partisan group blog whose members engage each other and readers in reasoned discourse on serious topics. My writing style there is therefore quite different than in my own "democracy wall" blog. In the latter, I do take up partisan positions backed up by reasoned arguments and analyses. I word my writing very carefully because of the writing genres I am engaged in, not because of self-censorship. And no, I do not hold back on talking about certain topics because of social or political taboos. When I do hold back, it is because I think my thoughts on that topic are not well developed yet or because I have little evidence or reason to back up my arguments.

What do you think of the Wee Shu Min case? I'm thinking if she said it quietly to her friends, nothing would have happened. In this case, it was the Internet, a public area where people read and take notice of what you say, that blew the issue up. It's a bit like racism, isn't it? One can be racist among racist and nobody would take notice. But broadcast it, combined with the fact that one is a public figure, or related to one, and that person can be in big trouble. Would you agree?

Sure, the problem with a lot of Internet users is the failure to appreciate the key difference that I pointed out in the beginning, that transcription means you leave behind a perfect, reproducible and portable record of what you said. The Internet is inevitably public, whether one likes it or not. When Martin Luther launched his protest against the Roman Church, he nailed his theses to the door of the Wittenberg Church for everyone to read, making his views public. Bloggers who posts on the Internet are doing the same, and they should know the consequences, such as inviting the full force of the authorities or public opinion. It is ridiculous to claim privacy or ignorance after the fact. One should either stand by one's argument and defend it or apologize and retract.

The spread of information over the net is also stupendous. Immediately almost. Do you take care in verifying information before writing or blogging about it?

Oh yes, most definitely. Not because I am an academic by vocation, but because I believe in the truth when it comes to political and social commentary.

Does sitting behind a computer, typing and sending out emails and blogging provide a sense of security for the person, in that it emboldens him or her to do things like send out emails to top people, like one's top boss, or the PM or President, which, ordinarily in real life, like say on a street, one would not do?

Only for those with a really bad sense of reality and those who play too many computer games. I guess it is easy for one to forget that there are real people with feelings and lives at the other end of the terminal and 'out there' whom our writing will affect and impact on. I try my best to remember that when I write using the Internet, whether it is an email or blogging. In fact, my wife complains that I take too long a time to compose my words, even for a simple email. That is because I picture the other person and imagine other people that may be implicated when I am writing as though I am actually in a face-to-face conversation. In this way, I ground myself in reality.

I suppose you are referring to the Li Hongyi case in this question. I would think that it is not sitting behind a computer that provided a sense of security and emboldened Li in sending the email to his top boss, but the fact that he believed, perhaps too absolutely, in the morality of what he is doing that emboldened him. The Internet did not make a difference in this case in this sense. Without the Internet, I believe Li would have done the same thing, probably with a written letter.

The Internet made two differences here. First, it made Li's email letter very easily accessible, reproducible and portable, thus turning the case into a spectacle ripe for the picking by public opinion. Second, if anything is really emboldened, it is public opinion: the Internet is the modern-day version of the printing presses, which allowed anyone who have the means to own one to print and distribute their views against the censoring and controlling authority, allowing contemporary Martin Luthers to nail their theses to their own blog-doors or modern-day Lu Xuns to post their commentaries to their own blog-walls. In such a situation, the elites of society and their scions naturally come under the intensified scrutiny of public opinion.

Comments (4)

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ET:

A very well balanced response.

Talk censorship, many bloggers would direct the definition as not being able to talk freely. The eventual objective is still to talk "truth" freely and not to talk "speculations or baseless accusations" freely. This is what many bloggers failed to understand in censorship. These are basically two very different keys to the blogging platform.

For once, I am reading a very objective view (yours) towards the online community instead of misinterpreted or warped theories.

Hey Dan,

Nice post on Netiquette -- I go by the basic principle of "if you don't mind your grandmother reading this, then post it", and I do agree that 'self-censorship' or 'discretion' (they seem rather interchangeable to me in this context) is not sufficient enough reason to limit one's scope for discussion in a particular arena. Indeed understanding of genres and other textual types is useful and much recommended for anyone who genuinely wishes to make a positive impact on society.

Dan,

Does sitting behind a computer, typing and sending out emails and blogging provide a sense of security for the person, in that it emboldens him or her to do things like send out emails to top people, like one's top boss, or the PM or President, which, ordinarily in real life, like say on a street, one would not do?

The KTM thinks that this question is very badly formulated. The real question is whether the anonymity afforded by the Internet emboldens people to write that they would not ordinarily write if their true identities were made public. :-P The answer is of course yes lah, but your response "only for those with a really bad sense of reality and those who play too many computer games" also applies.

There is however another important attribute of blogs that makes it very different from the traditional printing presses, and that's the opportunity to find birds of the same feather. :-) Psychologically, people like to be accepted and to be told that they are right.

The world is very big and there are lots of whackos out there. The internet makes it easy for them to find one another and lend mutual support. This is not always a bad thing -- but there's also such a thing as peer (?) pressure on the Internet.

Example: the Wee Shu Min case. When the incident blew up, the whole blogosphere wanted a piece of her. How many people would dare to say contrary to public sentiments? As you know, the KTM thinks the outcry is stupid and ridiculous. Why do people take what a 17-year-old says seriously? We got a lot of juvenile offenders. So we should jail all their parents lah?

The Internet makes it easy to whip up emotions and herd mentality. It literally a Wild Wild West, but to some extent, that's what makes the Internet/blogosphere an interesting animal to study. It's NOTHING like the traditional printing press lah. It's way more. How much more? In what ways more, the KTM honestly doesn't know lah... he's just spouting his nonsense as usual. :-)

Hey ET, spursfan, KTM, thanks for the comments. Was away for a while, sorry didn't reply earlier. ET and spursfan, reading both your comments together raise a good point for me, which is that there are as many ways to 'talk truth freely' as there are genres of writing. Satires, poetics, photoessays, argumentation ala Singapore Angle, and so on, these make up an important diversity in talking truth freely.

KTM, your point of finding birds of the same feather is also something rather social, not just about wanting to be affirmed, but wanting to know that we are not alone in our frustrations and elations, and on a deeper level, that we are not simply Singaporeans by virtue of a pink card but because there are people 'out there', beyond our locked HDB gates, who are fellow citizens. This is something that I get out of blogging that keeps me in the bloggosphere, much more so than the desire for affirmation. With the illegal assembly law, the only times that Singaporeans truly get together as fellow members of the nation are during state-organized mass civil religion events like the NDP, and in bloggosphere where the talk, chatter and chafe make it more fruitful and fulfilling than the sentimentality of the former.

In this sense, it is like the printing presses, which historian/anthropologist Benedict Anderson ("Imagined Communities") attribute as a major technology that allowed people to imagine themselves in simultaneous time, in horizontal relationships of equal standing and comradeship in the nation. This led to great social changes in old Europe, breaking down empires as nations rose to replace them. And of course, the nationalists, and before that, the Protestant reformers, were all seen as 'whackos' at one point or another. It is this 'nation' effect that we can see the Wee Sumin affair as something bigger than Wee and his father, it is a larger commentary or commentaries on the class divisions and deepening elitism in the nation, divisions and elitism that diminish the horizontal equal standing of citizens in a nation. Aristocratism, associated with enpires rather than nations, is offensive to the imagined community of horizontal comradeship.

Other than the above spill on the rise of nationalism drawing on Anderson, my inspiration for likening blogging and its associated Internet activities to the printing presses comes from this economist article. Sure, the printing press turned old feudal, Church-dominated Europe into a wild, wild west of churning ideas that brought about both social chaos and strife, but also lasting contributions to human civilization, such as the 'Enlightenment' or rationality as we know it today, science and industry, the nation form of equal citizens as opposed to aristocracy or gerontocracy which I hope Singapore is not degenerating into.

Nonsense, KTM does not spout nonsense, ever.

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